GoLink Terms and Conditions

DART GoLink Terms & Conditions - Introduction

GoLink refers to DART’s public, on-demand service in 13 specified zones within the overall DART service area. 

  • Trips are booked via DART’s mobile app or by calling a Reservations agent. 
  • Trips may only be booked on the day of travel, no more than 1 hour before the requested pickup time. 
  • Trip availability at the requested time is based on available vehicle space and other trips already on the drivers’ schedules. 
  • Riders may experience longer wait and/or ride times during peak periods of travel. 
  • Riders will be issued a no-show if they do no board the vehicle within one minute of its arrival at the pickup location. 
  • Riders with excessive no-shows and/or cancellation may be subject to a fine or suspension from GoLink service. 
  • GoLink drivers do not make change, so exact fare is required for each rider on each trip.
  • Purchasing valid GoLink fare is each rider’s responsibility. 
  • Riders without valid fare will not be allowed to board the GoLink vehicle. 
  • DART reserves the right to change GoLink fare at any time.